Customer service that scales with your shop
Eighty percent of webshop questions are the same five questions: where is my order, how do I return this, is this in stock. Stop answering them by hand — and give the remaining twenty percent the attention that earns you reviews.
Your shop connected in minutes
With the Shopify integration (or a data adapter for any other platform) Tick shows orders, payments and fulfillment right next to the conversation. Answering 'where is my package?' takes seconds.
Returns that handle themselves
A customer wants to return something? The flow asks for the order number, checks the return window, creates the label in your own system and confirms — without a colleague touching it.
An AI teammate for the night shift
Order questions don't keep office hours. Your AI teammate answers from your shop data and knowledge base, updates orders within the rules you set, and hands over to your team when it's unsure.
See the peak coming
Dashboards show ticket volume, response times and SLA status live. Black Friday is still busy — but no longer a surprise.
See Tick with your own data?
Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.
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