Tasks

When helping means doing

Schedule the engineer, send the replacement, call back on Tuesday: a lot of customer service is work that happens outside the conversation. Tasks keep that work attached to the ticket — visible, assigned and done on time.

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All tasks in one place

See every open task across the team: what needs to happen, for which customer, by whom and when. Nothing lives in someone's head or on a sticky note.

The task overview in Tick

Created in seconds

Create a task straight from a ticket, assign it to a colleague and set a due date. Done in seconds, tracked until it's done.

Creating a task in Tick

Templates for recurring work

Define task templates with their own fields and steps for work that comes back: installations, returns, onboarding. Everyone executes them the same way.

The task template editor

Tasks inside your flows

Flows can create tasks and use task data: a complete intake automatically becomes a scheduled job. Your process, end to end.

Task data used in a flow

See Tick with your own data?

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