Call center

A call center, without the call center

No switchboard, no hardware, no separate phone system. Calls come into the same inbox as your email and chat — with the caller's full history on screen before you even pick up.

No credit card needed • cancel any time

Calls become tickets

Every call lands as a ticket with recording, notes and customer context. Whoever picks up the follow-up later sees exactly what was discussed.

A phone call as a ticket in Tick

Your own call lobby

Build the menu your callers hear: opening hours, choice menus, holiday messages. Change it yourself in minutes — no telecom partner needed.

Configuring a call lobby in Tick

Queues and transfers

Route callers to the right team with advanced queues, see who's available, and transfer calls — warm or cold — to a colleague.

Call queues in Tick

Automate calls with Flows

Let a flow answer first: ask for an order number, route based on customer data, or handle simple questions entirely. Your people only get the calls that need them.

Call automation in the Flow editor

Numbers arranged through Tick

Buy phone numbers directly through Tick — €15 per phone channel, €0.05 per calling minute. No telecom contracts.

Creating a phone channel in Tick

See Tick with your own data?

Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.

No credit card needed • cancel any time