Ticketing that keeps its promises
Helping people is great — until requests start slipping through the cracks. Tick turns every question into a ticket with a status, an owner and a deadline. A shared queue the whole team can see, deadlines that guard themselves, and answers that write themselves.
No credit card needed • cancel any timeEvery question becomes a ticket
Emails, calls, chats, form submissions — each becomes a ticket with a status and a history. From new to solved, you always see where it stands. Nothing disappears into a personal mailbox or onto a sticky note.
A shared queue the whole team can see
Assign a ticket to a colleague or a whole team and it lands in their queue. See who's on what, pick up where someone left off, and balance the workload — because for the first time it's actually visible.
SLAs that guard the deadline
Agree a response or resolution time per label or priority, and Tick watches the clock. Tickets approaching their deadline rise to the top and warn you before you break a promise — not after.
Canned responses, without the typos
Answer recurring questions with polished, pre-written replies that personalize themselves. One pick and the customer gets a complete, on-brand answer. Faster for you, consistent for them.
See Tick with your own data?
Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.
No credit card needed • cancel any time