Ticketing that keeps its promises
Helping people is great — until requests start slipping through the cracks. Tick turns every question into a ticket with an owner, a deadline and full context, so your team keeps every promise it makes.
No credit card needed • cancel any timeCustomer support is teamwork
Assign tickets to colleagues or whole teams, see who's working on what, and jump in when someone needs help. The workload is visible, so it can be shared.
Know who you're talking to
Every ticket shows the customer's profile, history and data from your own systems. Configure which context appears in which situation, so the answer is always one glance away.
Smart labels and SLAs
Labels organize your tickets and trigger SLAs, context blocks and automations. Set response-time agreements per label and watch deadlines guard themselves.
Tasks for the doing part
Sometimes helping means doing: schedule an engineer, process a return, call someone back. Attach tasks to tickets so the work is tracked together with the conversation.
Canned responses, without the typos
Answer common questions with polished, pre-written responses — personalized automatically. Faster for you, more consistent for your customers.
See Tick with your own data?
Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.
No credit card needed • cancel any time