Every conversation in one place
No more forwarding emails, searching three systems or asking a customer the same question twice. One inbox the whole team can see — with the full story next to every conversation.
No credit card needed • cancel any timeOne roof for all your channels
Email, phone, chat widget, contact forms — even separate channels per brand. Everything lands in the same inbox, every message becomes a ticket, and nothing depends on whoever happens to read the mailbox first.
Teamwork built in
Everyone sees a personal list of tickets, and helping each other is one click: assign a colleague or a whole team and it appears in their inbox. No more 'I thought you had picked that one up'.
Context right next to the conversation
Tick shows who you're talking to: CRM profile, recent orders, previous tickets. Context adapts to the situation — a return shows order details, a sales question shows order history. You configure which data appears for which labels.
Internal notes and shared files
Need a second opinion? Drop an internal note on the ticket and mention a colleague — invisible to the customer. Share manuals and videos from the built-in filesystem so everyone always sends the latest version.
Labels that do more than organize
Labels categorize your tickets, but they also trigger the right context blocks, SLAs and automations. Add a label and the ticket knows what's expected of it.
See Tick with your own data?
Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.
No credit card needed • cancel any time