Knowledge bases

Answer once, help forever

Every question you answer well is worth keeping. Put it in a knowledge base and it helps the next customer, the new colleague — and your AI teammate, which answers straight from it.

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Write articles, not repeated emails

Build articles with text, images and videos in a clean editor. Group them per subject and keep one source of truth for how things work — instead of the same answer typed out a hundred times.

Internal or public — you choose

Use a knowledge base internally for work instructions, or publish it for customers as a self-service help center. Multiple knowledge bases per brand are no problem.

Fuel for your AI and flows

Your AI teammate answers straight from your knowledge base — with the source — and flows can serve articles automatically. The better your knowledge base, the more work handles itself.

See Tick with your own data?

Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.

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