Knowledge bases

Answer once, help forever

Every question you answer well is worth keeping. Put it in a knowledge base and it helps the next customer, the new colleague — and your AI teammate, which answers straight from it.

No credit card needed • cancel any time

Write articles, not repeated emails

Build articles with text, images and videos in a clean editor. Group them per subject and keep one source of truth for how things work.

A knowledge base article in Tick

Internal or public — you choose

Use knowledge bases internally for work instructions, or publish them for customers as a self-service help center. Multiple knowledge bases per brand are no problem.

Knowledge base overview in Tick

Fuel for your AI and flows

Your AI teammate answers from your knowledge base, and flows can serve articles automatically. The better your knowledge base, the more work handles itself.

A knowledge base used in a flow

See Tick with your own data?

Book a free demo and get an immediate price estimate. Or just start — the first 2 months are on us.

No credit card needed • cancel any time