You are awesome!

Helping people is great

Tick enables you to focus on what really matters, joining people on their ticket.

Tick is your friend

By showing you contextual data and automating repetitive work you can focus on what really matters, the ticket.

A ticket consists of communication and possibly tasks like repair a broke screen.

helpdesk
Documentation

Customer support is Teamwork

Assign a ticket to one or multiple users or teams and let them join the ticket.

Read the docs
assignments

Know who you'r talking to

Metadata components give context about who you are talking to.

Read the docs
metadata component

Smart labeling

Label a ticket by hand or automatic by flow and trigger Metadata components and SLA's with them.

Book a demo
ticket labels

Tasks

Create Tasks to work on and assign them to yourself or another skilled labourer.

Book a demo
tasks

Avoid typo's use Canned responses

Answering the same question? Use Canned Responses to store the answers and let your co-workers also use them!
Using Canned responses helps you avoid writing mistakes.

Book a demo
ticket screen

Pay as you go

Cancel any time

Get insights during the month and automatic payment at the first day of the following month. Cancel any time to stop the subscription.


Unlimited tickets

Your subscription plan includes an amount of completed tickets. Needing more? no worries, we've got your back!


Unlimited flow automations

Automate everything.
Labeling your tickets based on keywords or assigning them to a specific user.. Everything an human can do the flow automation can do too.


A subscription fee is included in your subscription. Trial accounts do not require credit card information and are unlimited for 2 months.

Start your 2-month free trial

Tick provides you with the tools to tailor your customer service operations to your business.

22%
Average workload reduction with canned responses
7 min
Average time from signup to first ticket handled